I’m in agreement with Tony Hsieh’s when it comes to the remote worker debate. This paragraph especially resonated with me:
There are doors on all four sides of the {Zappos headquarters}. The employees of the building’s previous tenant went through whichever door was most convenient. We actually lock all the doors from the outside and force employees to walk around the entire building to get to the front door. Even though it’s more inconvenient, we believe this helps our culture because it creates more opportunities for employees to have serendipitous interactions by colliding with each other in the main lobby.
I’ve worked with both remote and on site teams and I can say without a doubt: the major breakthroughs – the creative sparks that build into massive step changes – rarely happen on email threads or skype calls. They happen over coffee, hallway chit chat, and lunchtime burritos. They happen in person, randomly, when both parties are at rest and technology is out of the way.
It’s not to say these breakthroughs can’t happen remotely, but in a suboptimal arrangement they occur far less often.
Flexible work arrangements should be an integral part of the modern work force (in moderation). However it’s important to recognize the creative cost they can impose.